Frequently asked questions
What is a Virtual CPA firm?
Virtual CPA works with various clients remotely. Save money and time in travel by meeting with us virtually.
Why should I hire you?
I see that you service childcare providers, is that the only industry your service?
While the childcare industry is our primary industry, we service other businesses as well.
I am currently using the desktop version of Quickbooks, am I a candidate for your services?
We will gladly assist with the migration from the desktop version of quickbooks to the cloud version, Quickbooks online. We no longer service bookkeeping clients using desktop platforms.
What is your hourly rate for bookkeeping?
We take the guess work out of your monthly bill by providing you with a fixed rate for the entire month. If a job takes us 60 minutes or 60 hours, your bill will not fluctuate for services covered under your monthly agreement.
What happens if I have a project that is outside the scope of our original engagement?
No biggie, we will price it separately. We understand that your business needs change as your business grows, you may revise your engagement with us at anytime.
How do I pay my monthly bill?
All payments are made via ACH on the 1st of the month. Upon signing up, you authorize us to auto draft your bank account on the 1st of each month.
How often will I receive financial statements?
What is your cancellation policy?
You may cancel at anytime, we just ask for a 30 day "heads up"
Do you provide payroll services?
We provide clients with access to run their own payroll in-house. For our larger clients that subscribes to our CFO services, we run the payroll for you.
If I have a question, how do I contact you?
We use Asana as our preferred communication tool with clients. It helps us keep track of our tasks as well as any requests from/to you. You will receive an invite to this platform and we will assist in the installation of this App on you phone during our kick-off meeting. Asana is the preferred method of communication, however, we do realize at times it is very easy and simple for you to forward an email to us as well. No problem.
How do I meet with you?
How you you deliver my financials statements?
We will upload them to your client portal for retrieval.
What is a virtual tax appointment?
How to book virtual appointment?
What are the required intake forms?
How do I submit my tax documents?
What is the cost?
Audra Wilson Russell, CPA, MBA